Connect your WhatsApp number to BobWork in under 5 minutes. Once connected, Bob starts replying to your customers automatically.
Before you start
Make sure you've built your Knowledge Base first — Bob needs to know about your business before it can answer customer questions.
From your Agent Dashboard:
BobWork supports two ways to connect WhatsApp:
Connect your personal or business WhatsApp number by scanning a QR code — no API approval needed. Works with any WhatsApp number.
For businesses with an approved Meta WhatsApp Business API account. Supports higher message volumes and official sender verification.
If you're using ChatDaddy:
Keep your phone connected to the internet. If your phone goes offline for an extended period, you may need to reconnect.
If you have a WABA account:
Don't have a WABA account? Contact us at support@bobchat.ai and we'll help you get set up.
Once connected, turn Bob on:
Can I connect multiple WhatsApp numbers to one agent?
Each agent supports one WhatsApp connection. To use multiple numbers, create a separate agent for each number.
Will Bob reply to all messages, including existing chats?
Bob only replies to new incoming messages after it's connected. It won't retroactively reply to old conversations.
What if my QR code expires before I scan it?
QR codes expire after 60 seconds. Click 'Refresh QR Code' to generate a new one and scan it quickly.
Can I still reply manually after connecting Bob?
Yes — use Copilot Mode. Click 'Take Over' on any conversation to pause Bob and reply yourself. Click 'Resume AI' when done.
My connection keeps dropping. What do I do?
This usually means your phone went offline. Keep your phone connected to Wi-Fi or mobile data. If the issue persists, contact support.