Guides, templates, and docs to get the most out of BobWork.
13 articles
Get Bob live in under 10 minutes — connect WhatsApp, set up your knowledge base, and go live.
Step-by-step guide to connecting your WhatsApp number using ChatDaddy or WhatsApp Business API.
Upload your website, documents, and FAQs so Bob knows everything about your business.
The quality of Bob's answers depends on what you put in. Dos, don'ts, and real before/after examples.
Diagnose and fix wrong answers fast — quick diagnosis table and step-by-step fix guide.
Set tone, language, response length, fallback behavior, and handoff rules for your agent.
When and how to hand conversations to your team. Configure handoff, use Copilot Mode, write effective messages.
Tailored setup guides for Retail, F&B, Clinic, Real Estate, Education, and Professional Services.
Send automatic follow-up messages to leads who haven't replied. Multi-step sequences and intent-based rules.
Let Bob detect booking intent and collect appointment details. Manage everything from your dashboard.
Decide which conversations Bob is allowed to answer — the four reply modes, included and excluded tags, and the "stop ai" off switch.
Teach Bob to write like your team by extracting a style profile from real WhatsApp conversations, then test it before it goes live.
What the setup fee and monthly retainer cover, what is included each month, and what happens when you go past the allowance.
Our team is available Mon–Fri, 10 AM–6 PM MYT (GMT+8).